Customer deposits by project — ElevenLabs Bella

1. Build a project deposit report
Use Custom Summary to see customer deposits by project. Set Rows to Customer Project, and choose None for Columns. This gives you one Total column for the account you want to analyze.

2. Filter one specific account
Open Report Filters, choose Account equals, and select Customer Deposit Liability. Click Apply to keep this report focused on the deposits held for your customers.

3. Load the 2026 activity
Choose the 2026 date range and Accrual basis, then click Load Report. Accrual includes the invoice lines that apply customer deposits, along with the money received and refunded.

4. Compare the four project balances
The four projects show eight thousand, six thousand, ten thousand, and sixty-five hundred dollars, totaling thirty thousand five hundred. These projects started at zero, so their 2026 activity equals the remaining deposits. Click the eight-thousand-dollar amount to inspect its transactions.

5. Explain the remaining $8,000
The detail reconciles to the amount clicked. Two deposits add fourteen thousand dollars. A one-thousand-dollar refund and five thousand applied to an invoice reduce the liability, leaving eight thousand. Click the invoice date to inspect the source document.

6. See the deposit applied to an invoice
On the invoice, the negative five-thousand-dollar Customer Deposit Applied line uses the prepaid funds against seven thousand dollars of services. That leaves two thousand due, and reduces this project’s deposit liability by five thousand.